Question 1

What should I look for when comparing the cost of different HR platforms?

Accepted Answer

Pricing should be simple, not a scavenger hunt for hidden fees. When comparing Justworks against competitors, look past the per-employee price and ask for more details on administrative fees, state registration costs, and bundled expert support. In contrast, Justworks’ transparent pricing is designed to provide long-term value without the surprises.

Question 2

How difficult is it to switch from another payroll or HR provider?

Accepted Answer

Switching can be simple with the right partner. At Justworks, we have a dedicated support team to manage the transition and ensure a smooth setup for your entire team with minimal disruption to your business.

Question 3

What makes Justworks different from other PEOs and HR software?

Accepted Answer

Justworks stands out by combining a simple, intuitive technology platform with award-winning human support. We focus on providing transparent pricing and access to high-quality benefits, making enterprise-level HR accessible to businesses of all sizes.

Question 4

What’s included in employee accounts?

Accepted Answer

Employees will be able to access their paystubs, W-2s, and documents you upload to their Documents. They can also track their paid time off, access the company directory, enroll in any benefits offered, update personal information in their account, and more

Question 5

What level of customer support should I really expect from an HR provider?

Accepted Answer

You should expect more than just a generic call center. Look for a provider that offers access to certified HR guidance and a dedicated support team that understands your business. At Justworks, we believe small businesses deserve a true partner to provide expert guidance on complex issues, not just software troubleshooting.

Question 6

What does it mean for my business when a PEO is 'IRS-certified'?

Accepted Answer

The IRS certification for a Certified PEO (CPEO) is a formal designation that provides your business with enhanced financial accountability and trust when it comes to federal employment taxes. Our certification is proof that we've gone the extra mile to give you confidence and peace of mind. It’s another proof point of how we act as a relentless advocate, so you can focus on what matters most: growing your business.

Question 7

How can HR software support my entire team as we grow and hire remotely?

Accepted Answer

As your team grows, the complexity of managing it grows with it. You need an all-in-one platform that brings everything you need, from US payroll and benefits to global hiring and compliance, together seamlessly. At Justworks, our tools are built to handle the details as your remote team grows, so you can manage your entire team with confidence. If you’re interested in learning more, check out our suite of modern HRIS tools.

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What Sets Justworks Apart

Small Businesses, Big Impact

Not Our First Rodeo

$31B

$8.9B

4,000

268k+

Questions? We've Got You Covered.

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